We take serving science seriously. Unity Lab Services™ provides a single source for integrated lab service, support and supply management.
Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address your business needs. As a laboratory partner, Unity Lab Services provides researchers what they need, when they need it, to maximize their ability to focus on science and drive innovation.
Support services are provided by the Unity Lab Services' highly rated team of service engineers. Unity Lab Services is part of Thermo Fisher Scientific and delivers a full suite of Instrument Maintenance and Support Services.
Support for Orbitrap Mass Spectrometer Customers
Click the link below and contact support to report instrument issues and connect with technical support.
CONTACT SUPPORT >Technical Support Resource Databases
Search the Technical Guides in the Orbitrap Library for information ranging from detailed How-To slide presentations to Quick Start Guides.
Search the Thermo Scientific Knowledge Base for Mass Spectrometry and Chromatography to find technical papers, troubleshooting tips, part number identification, and problem resolution guidelines.
Check out the LC and LC/MS Downloads page for the latest LC and LC/MS manuals, software updates, etc.
